Privacy Policy

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Effective Date: April 25, 2025

Collision And Injury Dynamics, Inc. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect information you provide when you interact with our website, services, or participate in our SMS campaigns.

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1. Information We Collect

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We may collect the following types of personal information:

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• Contact Information: Name, email address, phone number, and mailing address.

• Communication Preferences: Information on your preferred method of communication, including SMS opt-ins.

• Device & Usage Information: IP address, browser type, device identifiers, and interaction data on our website.

• Other Information: Any additional information you voluntarily provide (e.g., through surveys, forms, or customer service communications).

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2. How We Use Your Information

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We use your personal information for the following purposes:

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• To send you promotional SMS messages (with your explicit consent).

• To deliver important service updates and reminders.

• To improve our services, website functionality, and user experience.

• To comply with legal obligations and enforce our terms of service.

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3. SMS Communications

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By providing your mobile number and opting into SMS messages, you consent to receive text messages from us, including marketing and transactional messages. Message frequency may vary. Message and data rates may apply.

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You can opt out at any time by replying STOP to any of our messages. For help, reply HELP or contact us at the information below.

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We do not share your mobile number with third parties for their marketing purposes.

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4. Sharing Your Information

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We do not sell or rent your personal information. We may share your information with:

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• Service Providers: Third parties who assist us in operating our business (e.g., SMS delivery platforms, CRM systems).

• Legal Obligations: When required by law or to protect our legal rights.

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All third parties are bound by confidentiality and data protection obligations.

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5. Data Security

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We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure.

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6. Your Choices

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You may:

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• Opt out of marketing communications at any time.

• Request access to or correction of your personal data.

• Request deletion of your personal information, subject to applicable laws.

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To exercise any of these rights, contact us using the information below.

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7. Children’s Privacy

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Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

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8. Updates to This Policy

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We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

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9. Contact Us

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If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

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Collision And Injury Dynamics, Inc.

2275 W. 190th St.

Torrance, CA 90504

dataprivacypolicy @ ci-dynamics.com

Phone: 310-414-0449310-414-0449